🐓 diligent stardew valley farmer
🌱 accessibility advocate!
🎨 my parents' favorite designer (I think)
A Vietnamese designer's journey to accessibility
Growing up and designing between two cultures — Vietnam and the United States — has given me a unique lens on design. Being exposed to different cultural contexts taught me that good design must consider diverse perspectives, values, and ways of experiencing the world.
☂️ About the little umbrella
In my hometown, Ho Chi Minh City, motorcycle riders providing food delivery services have a small umbrella mounted near their handlebars. It shields their phones—their lifeline and livelihood—from Vietnam's blinding tropical sun and six-month rainy season.
This little umbrella represents something profound: design born from deep empathy and understanding of real human needs. It's whimsically simple, yet it shows genuine care for the Vietnamese working class.
This umbrella comes to mind whenever I approach a design challenge. I want to design with the same open heart and sensitivity to cultural nuances—creating solutions that truly enhance people's lives.
This philosophy led me to UW's Master's in Human Centered Design and Engineering, where I'm refining my practice in accessibility, human-AI interaction, and emerging technology design.

The xe om umbrella that inspired my design philosophy, in Ho Chi Minh City.
/ my journey
From graphic design to human-centered systems,
January 2026 – Present
Product Designer, Industry Capstone
Microsoft × University of Washington
Leading UX research and design for agentic AI systems — exploring trust calibration, uncertainty awareness, and human verification in autonomous meeting tools, in partnership with Microsoft XSD.
June – August 2025
UX Design Intern
Amergis Healthcare Staffing
Designed an inline document viewer that eliminated workflow disruptions for healthcare hiring managers. Conducted WCAG 2.2 Level AA audits across 14 core components, identifying 36 accessibility violations.
January – March 2025
Accessibility UX Researcher
Sony Electronics × University of Washington
Led a 10-week accessibility evaluation of Sony LinkBuds Open packaging and onboarding. Conducted 6 moderated usability sessions, recruited through 30+ advocacy organizations, and improved QR scan success from 0% to feasible for visually impaired users.
2024 – Present
MS in Human Centered Design & Engineering
University of Washington — GPA 3.96
Focusing on accessibility, human-AI interaction, and emerging technology design. Expected 2026.
2022 – 2024
Lead Web Designer & Graphic Designer
MOST Consulting Group
Led design strategy for clients across diverse industries. Delivered responsive websites and UX-driven IA restructuring — one client saw 620% growth in search impressions within 4 months.
2018 – 2022
BS in Graphic Design
Drexel University, Philadelphia
Foundation in visual systems, typography, and communication design — the lens through which I first learned to think about how design shapes experience.
